2 Man Home Delivery Ltd

The UK’s 2 Man Home Delivery Specialists

2 Man Home Delivery is a leading nationwide 2 man home delivery company based in the Midlands. 2 Man Home Delivery engineered a Consumer Management System to relieve you of the time and cost of managing the consumer. 2 Man Home Delivery manages the total home delivery supply chain, including reverse logistics and provides you with tailor made management information for total control of your Home Delivery channel.

Consumer Management

2 Man Home Delivery’s passion and commitment to home delivery and customer service has led to the development of the UK’s Premier Consumer Management System.

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2 Man Home Delivery

2 Man Home Delivery service has been designed to support your brand, represent your company, deliver excellence on every occasion and provide “value for money” services.

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Returns Management

2 Man Home Delivery treat Returns Management with the same precision and care as it would a new product delivery.

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Warehouse Storage

2 Man Home Delivery’s modern warehouse facility is located adjacent to their headquarters in the Midlands.

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‘Total Care in Home Delivery’

2 Man Home Delivery’s ethos is to provide the highest levels of customer service without compromise. Their philosophy is to ensure they add real value to your brand by understanding your home delivery needs better than anyone else.

2 Man Home Delivery

2 Man Home Delivery specialise in the 2 man home delivery market of ‘Big Ticket’ items. They handle white and brown goods, sports and fitness equipment, flat pack products, bedding, furniture and many other items.

The nationwide delivery service includes order processing, storage, assembly, booking delivery and collection, including disconnection, in-home demonstration, collection and the recycling of packing materials and end of life product in accordance with the legislation.

Your Brand

Building a strong brand takes time, commitment, considerable investment and serious passion. 2MHD understand the importance attached to Brand’s and recognise they are your representative at all times when dealing with your customers.

 Benefits of Our Online Portal

2 Man Home Delivery’s unique portal provides for real time information. Place an order on our the system and let 2 Man Home Delivery do the rest. All of which is visable to you 24/7. Including order tracking and POD retrival.

Premium Consumer Management

  • One point of contact for customer and consumer
  • Communication with fully trained customer service teams
  • Deliveries booked within 24 hours of order receipt
  • Pre-delivery survey
  • 2 hour home delivery slot agreed with consumer
  • Follow-up call by home delivery team 1 hour prior to arrival
  • Post home delivery satisfaction surveys
  • Management information